CELEBRATING FIVE REMARKABLE YEARS… AND COUNTING.

On April 1, 2019, Veridian Corporation and Whitby Hydro Energy Corporation joined forces to build on each other’s strengths and form Elexicon Corporation and its two subsidiary corporations, Elexicon Energy and Elexicon Group.

Five years later, Elexicon Energy has become one of the most successful and well-respected local distribution companies (“LDC”) in the energy sector, while powering the lives of our customers and the communities we serve.

Beyond the provision of dependable energy, Elexicon Energy takes pride in proactively working towards a better tomorrow that’s simply better, for all. We do this through our four strategic pillars of Customer Centricity, Operational Excellence, Economic Development and Strategic Investment.

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Remarkable Years…

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A Message from Our Executive Leadership Team

Five years ago, Elexicon Energy embarked on a journey to provide our customers and communities with reliable, affordable energy services and to continually improve to meet their needs. Today, the organization has quickly become one of the most successful and well-respected local distribution companies in the energy sector.

Elexicon and its team of 275-plus talented, dedicated and committed employees have made tremendous strides and accomplished so very much in our five-year history – from the completion of our Seaton Municipal Transformer Station and Belleville Operations Centre to powering through a global pandemic, major weather events, and inspiring, empowering and enriching the lives in our diverse communities.

We are at a pivotal moment in our industry. The electricity grid is transforming, demand is increasing, supply is under pressure and technology for utilities and customers is evolving. I am confident we have the people and strategy to be the utility our customers and communities deserve and expect us to be, while facilitating an efficient and orderly transition into the future.

Cheers to Five Years!

Cheers to Five Years!

Through innovation, sustainability, and a commitment to our communities, the people that make up Elexicon Energy have made a significant impact in the energy sector and beyond; so we would like to share the outstanding achievements our teams have accomplished in five short years.

Merger Goals

The goal in bringing Veridian Corporation and Whitby Hydro Energy Corporation together was to benefit customers and communities by providing increased capacity to:

Reduce costs through greater efficiencies, innovations and economies of scale.
Invest in secure, advanced communications and data management systems.
Offer enhanced customer services through combined best practices and capabilities.
Provide the scale and capacity to capitalize on new opportunities by a changing energy landscape.
Increase dividends for municipal shareholders, which will offset tax increases and can be reinvested in local communities.
Invest in infrastructure and innovative and emerging technologies to ensure safety, improve reliability and meet the changing needs of our customers.
Be a strong voice in Ontario’s energy sector, to assist in the development of sound energy policies and ensure our shareholders’ and communities’ interests are well represented at all levels of government.
Attract and retain top talent.

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Elexicon Energy Truck

How It All Began

July 2017

Signing of a Memorandum of Understanding

Veridian Corporation and Whitby Hydro Energy Corporation announce that they have reached the first milestone in merger evaluations with the signing of a Memorandum of Understanding.

June 2018

Shareholders Approve Proposed Merger

All five municipal shareholders of Veridian Corporation and Whitby Hydro Energy Corporation approve a proposed merger between the two companies to create a new energy corporation.

December 2018

Ontario Energy Board Approval

The Ontario Energy Board approves the proposed merger of Veridian Corporation and Whitby Hydro Energy Corporation.

January 2019

New Company Name Unveiled

Veridian Corporation and Whitby Hydro Energy Corporation unveil Elexicon Corporation and its subsidiaries, Elexicon Energy and Elexicon Group.

April 2019

Elexicon Corporation and Subsidiaries are Formed

Veridian Corporation and Whitby Hydro Energy Corporation complete the closing of an agreement to merge the two companies to form Elexicon Corporation, the single shareholder of subsidiary corporations – Elexicon Energy and Elexicon Group.

Milestones + Accomplishments

2019
2020
2021
2022
2023

2019

March 25

Elexicon Energy announces the appointment of Lesley Gallinger as its first President and CEO.

April 1

Veridian Corporation and Whitby Hydro Energy Corporation merge to from Elexicon Corporation, the single shareholder of subsidiary corporations Elexicon Energy and Elexicon Group.

April 1 to December 31

Maintained high levels of customer service – 99,034 calls answered, 99.9 per cent billing accuracy and 96.4% new residential / small business services connected on time.
Continued a strong community presence – Invested more than $302,000 to support local not-for-profit organizations and a variety of worthy causes that contribute to community well-being.
Building infrastructure capacity and resilience – Invested more than $26 million to maintain, upgrade and expand the organization’s network to accommodate growth and prevent outages.

July 23

A new customer newsletter, the illuminator, is launched to provide tips and resources to help customers manage their electricity use and costs, avoid potential safety hazards and share news about Elexicon Energy.

August 26

More than 200 golfers attend Elexicon Energy’s inaugural golf tournament at Deer Creek in Ajax. The tournament raises $75,000 for three food banks: Gravenhurst Against Poverty, Gleaners Food Bank (Quinte) Inc. and Feed the Need in Durham.

September 10

Elexicon Energy’s first annual Rescue Day brings together the organization’s linepersons and key personnel for valuable refresher training on aerial rescue techniques, confined workspace procedures and fire extinguisher use.

September 19

Elexicon Energy’s Executive Leadership Team announces the launch of the One Culture initiative, meant to bring together two companies (the former legacy utilities) and establish the Elexicon Energy way of doing things when it comes to how the organization operates, collaborates, trains its people, engages everyone, and how it celebrates meaningful events and initiatives.
2020

January 20

Elexicon Energy’s System Control Centres are consolidated and system operators cross-trained to provide 24/7 monitoring across the organization’s entire grid.

March 11

After more than 118,000 cases in 114 countries and 4,291 deaths, the World Health Organization declares COVID-19 a global pandemic. Elexicon Energy’s moves quickly to support its employees and their families, customers and communities: Employees whose job does not require them to be in the office or in the field are working from home.
All non-critical planned work and planned power outages are suspended until further notice.
All electricity disconnections are suspended, extended bill payment options and financial assistance programs are made available, and a scheduled rate increase is voluntarily postponed until November 2020.
Rollout and administration of the Government of Ontario’s COVID-19 Energy Assistance Program (“CEAP”) and COVID-19 Energy Assistance Program for Small Business (“CEAP-SB”).
Elexicon Energy donates $50,000 to help local hospitals in the fight against COVID-19.
Elexicon Energy donates $5,000 to four local food banks to help ensure the vital community agencies can continue to meet the needs of those living with food insecurity as well as the increased demand for food during the pandemic.
By year-end, Elexicon Energy provides almost $626,000 in funding to more than 750 customers, businesses and organizations through CEAP, CEAP-SB and Elexicon’s Corporate Giving Program.

September 15

Management, together with the Board of Directors, develops a five-year strategic plan (2021-2025). The plan provides direction to Elexicon Energy by identifying the four pillars of Customer Centricity, Operational Excellence, Economic Development and Strategic Investment, and the supporting initiatives required to achieve the organization’s mission.

October 26

Elexicon Energy launches a customer survey to help build its 2021-2026 Distribution System Plan. Customer input and feedback will ensure the organization is making the right investment to meet the needs of its communities at the right time.

December 1

Elexicon Energy conducts its first ever Customer Satisfaction Survey, scoring a successful 95 per cent customer satisfaction score.

December 31

Over the course of year, Elexicon Energy funds Ontario Tech University’s Women for STEM Program and provides bursaries to more than 25 high schools.
2021

January 25

Elexicon Energy launches a new electricity bill statement that makes it easy for customers to compare their monthly electricity consumption, understand their usage and learn about the cost of supplying power.

April 1

Elexicon Energy files its new consolidated 2021-2026 Distribution System Plan with the Ontario Energy Board.

May 14

Elexicon Energy makes commitment to creating a workplace that reflects the rich and diverse communities we serve by being the first organization to sign the expanded Leadership Accord with Electricity Human Resources Canada.

May 19

Elexicon Energy, real estate developer and builder Marshall Homes, and global cleantech company Opus One Solutions, unveil Altona Towns – Canada’s first preplanned residential smart microgrid community.

July 20

Elexicon Energy’s Board of Directors announces the appointment of Indrani Butany-DeSouza as its new President and Chief Executive Officer, effective September 20, 2021.

November 10

Elexicon Energy’s Executive Leadership Team announces a gradual, safe return to the office for employees and teams working from home since the start of the pandemic. Employees and teams will start returning to the office in January 2022 in a hybrid model – working at least two days in the office and three from home.

December 31

Over the course of the year, Elexicon Energy invests $22.6 million to maintain its distribution system reliability and an additional $15.8 million to expand the system to meet service territory growth.
2022

February 5

With input from employees, Elexicon Energy rewrites its Mission, Vision and Values and its One Elexicon Operating Principles into what is now referred to as ‘Our Why, Our Way and Our How’. Our Why is why Elexicon exists. Our Way is the way Elexicon goes about delivering on its Why. Our How is how Elexicon behaves to deliver on its Why and its Way.

March 1

Elexicon Energy partners with a 100 per cent Indigenous owned consultancy firm and starts work on developing a Reconciliation Action Plan, as well as creating a Land Acknowledgement and territory map for the communities it serves.

May 21

A powerful derecho storm rips through Ontario, leaving 64,000 Elexicon Energy customers without power. In addition, an EF2 tornado touched down in the Township of Uxbridge, destroying Elexicon’s Uxbridge West Substation. Thanks to the One Elexicon spirit, power was restored to 90 per cent of customers by May 23, and 98.7 per cent by May 27. In addition, the Uxbridge West Substation was rebuilt, and the Township reenergized on May 29, within eight days of the storm.

June 16 and 17

A devastating storm hits the City of Belleville, leaving nearly 15,000 customers without power. Damage was significant and widespread throughout the city. Elexicon’s Crisis Management Team mobilizes crews and systems operators to restore power quickly and safely. The majority of customers had their power restored in under 36 hours, while the remaining 1,500 had their lights back on in under 48 hours.

June 20

Elexicon Energy is awarded the City of Pickering’s Sustainability Award for its work on Altona Towns – Canada’s first preplanned residential smart microgrid community. The development demonstrates the future of residential neighbourhoods and shows how microgrids can benefit homeowners while reducing the amount of electricity needed from the grid.

August 18

After a two-year hiatus due to COVID-19, Elexicon Energy’s golf tournament returns to Deer Creek in Ajax, raising a record-breaking $144,000. Six vital community agencies were recipients of the funds: Feed the Need in Durham, Gleaners Food Bank (Quinte) Inc., Gravenhurst Against Poverty, Ontario Shores Foundation for Mental Health, Frontenac Youth Services and Hearth Place Cancer Support Centre (Oshawa).

August 30

Elexicon Energy launches its new customer-friendly, mobile-first website.

November 24

In partnership with Grandview Kids, Elexicon Energy launches the inaugural ‘Dream Big, Dream Brighter Gala’. The fundraising event raises $32,620 for the community agency to ensure Grandview can continue to help thousands of children and youth in Durham Region live life at their full potential.

December 6

Employees represented by the Power Workers’ Union CUPE Local 100 (“PWU”) ratify a three-year contract. The previous Collective Agreement between Elexicon Energy and the PWU expired on June 30, 2022.

December 23

A significant winter storm hits southern Ontario, bringing strong and damaging winds and heavy snow. More than 300,000 homes and businesses across the province and into Quebec lost power, including more than 10,000 Elexicon customers. Strong and gusty winds, paired with blowing snow, makes power restoration efforts difficult and at times dangerous. However, Elexicon Energy crews and system operators do not flinch and the holiday lights were shining by Christmas Eve night.

December 31

Over the course of the year, Elexicon Energy provides funding to more than 100 community initiatives with a total donation amount of $350,000; creates a diversity, equity and inclusion (“DEI”) vision, mission and policy; and implements a new Voice over Internet Protocol (“VoIP”) telephony system.
2023

March 25

Elexicon Energy receives the Electricity Distributor Association’s Public Electrical Safety Excellence Award for its commitment improving public electrical safety through its support of, and collaboration with, the Kids’ Safety Village of Durham Region.

April 28

The Hon. Peter Bethlenfalvy, MPP for Pickering-Uxbridge and Minister of Finance joins Elexicon Energy President and CEO, Indrani Butany and other dignitaries and guests, for a ribbon cutting ceremony to marks the completion of our Seaton Municipal Transformer Station (“Seaton TS”). The Seaton TS is the organization’s first municipal transformer station wholly owned an operated by Elexicon. It will provide connection capacity for approximately 20,000 homes and businesses in the City of Pickering and Town of Ajax.

July 5

The Hon. Todd Smith, MPP for Bay of Quinte and Minister of Energy joins Elexicon Energy President and CEO, Indrani Butany and other dignitaries and guests, for a ribbon cutting ceremony to mark the completion of our new Belleville Operations Centre. The 16,000 square foot facility houses staff from Lines, Metering, Engineering and GIS, and is an example of Elexicon’s commitment to the communities that it serves as well as their economic development and prosperity.

August 17

More than 350 golfers participate in Elexicon Energy’s annual golf tournament, raising a record-breaking $200,000 for six vital community agencies serving the Region of Durham and City of Belleville. The amount raised from the tournament exceeds the previous year’s amount by $56,000.

September 28

Elexicon Energy President and CEO, Indrani Butany, receives a Canada Clean50 Award. Recipients are forward-looking leaders, representing the most effective and progressive organizations taking on climate change from every sector.

October 4

Energy Storage Canada names Elexicon Energy winner of its Champion of Diversity, Equity & Inclusion (“DEI”) Award for its demonstration of passion and commitment for DEI, with concrete metrics measuring progress and future goals.

October 23

Elexicon Energy launches the Ultra-Low Overnight (“ULO”) price plan – a new electricity price plan option for its residential and small business customers.

October 26

The Ajax-Pickering Board of Trade names Elexicon Energy the winner of its Business Excellence Award (50+ Employees Category) for its commitment to quality, customer service, management skills and community involvement.

November 8

Elexicon Energy and Grandview Kids Foundation announce their second ‘Dream Big, Dream Brighter’ fundraising event raises $37,330.

Congratulatory Messages

Patrick McNeil

Chair (Elexicon Corp: 2019-2022)

“ Congratulations to all of Elexicon on reaching your fifth anniversary. Elexicon was created to provide customers and employees of its predecessor organizations greater opportunities in a quickly evolving industry landscape while increasing shareholder value. Elexicon is certainly doing that thanks to everyone’s efforts. Well done.”

Paul Murphy

Chair (Elexicon Energy: 2019-2023)

"Five years ago Elexicon Energy was launched without a regular CEO, without a strategic direction, and with only a vague idea of what the future would hold. Today Elexicon has grown into a mature organization with a strong sense of purpose. You are respected within the industry and have demonstrated resilience in the face of severe weather, infectious disease, regulatory change, and financial challenges. Congratulations on your fifth anniversary! While I am proud to have been a part of this journey, the future promises to be an even more exciting time for distributors as the electricity sector enables a transition to cleaner energy!"

Kevin Ashe

Mayor, City of Pickering

“As Mayor, I am pleased to congratulate Elexicon Energy on its fifth anniversary! As one of Ontario’s fastest growing municipalities, the City of Pickering extends its appreciation to Elexicon Energy for the safe and reliable distribution of energy to thousands of our homes and businesses. Together, we are building a more connected, vibrant, and sustainable community.”

Tracy Clegg

CEO, Ontario Shores Foundation for Mental Health

“Congratulations to Elexicon Energy on 5 incredible years! As you celebrate this milestone, it’s the perfect opportunity to recognize and thank you for your invaluable partnership and support of Ontario Shores Foundation for Mental Health. Your commitment to community, and especially to mental health is inspiring, and is evident in the difference you make to the lives of the people in our community. Here’s to many more years of success and continued positive impact on our community’s well-being – through the incredible ENERGY of your people and organization. Proud to be associated with your team!”

Talia Lane

Chair, Ajax-Pickering Board of Trade
Vice-President, Marketing & Business Initiatives, Matheis Financial Group

“Congratulations on reaching the 5-year milestone! Our community is grateful for your commitment to providing reliable, affordable energy services. Wishing you many more successful years in business.”

Don Terry

Community Leader

“Congratulations to everyone at Elexicon Energy on your five-year anniversary! Five-years of reliably providing power for our homes, businesses and institutions. Five-years of powering community good through corporate citizenship and employee volunteerism. Thank you!”

Jennifer R. Collins

Director, Philanthropic Operations
Ajax Pickering Hospital Foundation

“Congratulations to all on your fifth anniversary! Your philanthropic leadership in our community is nothing but inspiring as demonstrated by your enthusiastic support of the Ajax Pickering Hospital. From TV auctions in the 90s to our Image is Everything campaign to fund an MRI for our hospital 20 years later, from dressing up in black-tie to putting on your golf shoes, from encouraging your team to volunteer with us to sharing our important updates with them, Elexicon Energy and its employees have a long history of wanting to help ensure our community has the best health care, close to home. As you have grown, so has the Ajax Pickering Hospital. Over the decades of our partnership and because of your generosity, our community has been benefiting from new medical equipment and technology that we might not have been able to imagine when we first came together!”

Debbie Dawson

Fundraising and Community Engagement
Hearth Place Cancer Support Centre

“Elexicon Energy, we wish you heartfelt congratulations on reaching the milestone of your 5th Anniversary. Your dedication and passion for community and the charities you support is truly inspiring. Here’s to many more years of success and innovation. Warm wishes on this special occasion.”

Brigitte Tschinkel

Executive Director, Grandview Kids Foundation

“On behalf of the Grandview Kids Foundation, I am thrilled to extend heartfelt congratulations to Elexicon Energy on its fifth anniversary! Our collaboration extends beyond the merger, as we previously collaborated with Veridian for many years. We are thrilled to maintain our exceptional partnership with Elexicon Energy, which is committed to supporting children, youth and families throughout Durham Region in accessing the life-changing programs and services offered by Grandview Kids. Your unwavering dedication to our community and your steadfast commitment to amplifying the voices of Grandview Kids' clients, caregivers, and families serve as a continuous source of inspiration for our organization. We are profoundly grateful for Elexicon's ongoing partnership and eagerly anticipate witnessing the company's growth over the next five years as it continues to strive toward a better tomorrow.

Here's to Elexicon Energy and the promising journey ahead! Happy fifth anniversary!”

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